Refund / Return Policy

Balunex

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Balunex is operated by Wuhan Zhenmeng Trading Co., Ltd.

Company Name: Wuhan Zhenmeng Trading Co., Ltd.

Address: Room 8, 3rd Floor, Building 6, Wuhan Design Industrial Park, Plot 206M, Wuhan Economic and Technological Development Zone, Hubei, China (Business Secretary ZM-5)

Phone: +86 15826420224

Email: [email protected]